Software Features

Utilising digital tools can be overwhelming. That's why we've provided a clear breakdown of our provided features below. Each description offers a snapshot of what the tool does.

You'll find short and simple explanations below, that give you a quick idea of their functionalities, helping you figure out how to best use them. If that's not enough, view the 'In Depth Descriptions' to the right of screen. Read thoroughly to maximise the potential of our platform and ensure your business thrives.

In Depth Descriptions

For more detailed information about the functionality and goal of each feature, click 'View' below. You'll be able to dive deeper into the details and learn how these features can improve your business operations.

Basecamp

2 Way Text & Email

Communicate directly with clients via text or email.

GMB Messaging

Integration with Google My Business lets businesses directly message potential clients or customers from their Google listing.

Web Chat

Allows visitors to communicate instantly with businesses while browsing their website.

Reputation Management

Tools that allow businesses to monitor, manage, and respond to customer reviews and feedback on different platforms.

Facebook Messenger

Connect Facebook's messaging platform, enabling businesses to chat directly with customers via their Facebook page.

Social Media Integration

Seamlessly integrate and manage various social media profiles or campaigns from within the platform, providing a centralised hub for all social interactions.

GMB Call Tracking

Track and analyse phone calls coming from a Google My Business listing, gauging the effectiveness of the listing.

Missed Call Text Back

Automatically sends a text to callers who weren't answered, ensuring every potential client gets acknowledged.

Text to Pay

Receive payments directly via text messaging, streamlining transaction processes.

SMS & Email Templates

Pre-designed message formats to streamline and standardise communication.

Workflows

Organise sequences of tasks or actions based on specific triggers, enhancing efficiency and consistency.

Triggers

When something specific happens, like someone signing up, a trigger can automatically do another action, like sending a thank you email.

Ascend

Campaigns

Promote something, like a product. They help businesses reach specific groups of people and see how well their promotions are working, using channels like email or social media.

Forms

Tools for crafting custom online forms for diverse purposes like lead generation or feedback, tailoring data collection to specific needs.

Social Planner

Schedule, plan, and monitor social media posts and campaigns, ensuring you stay organised.

Email Marketing

Tools for crafting, deploying, and monitoring email campaigns, ensuring timely communication with leads and customers.

Surveys

Create and distribute questionnaires to collect feedback or data.

Calendar

Manage appointments, events, and schedules, ensuring no overlaps or missed engagements.

CRM

Manage a company's relationships with its customers by storing contact details and purchase histories, ensuring personalised and efficient service.

Opportunities

Track potential sales or deals from start to finish. By watching these, businesses can see likely future sales and manage their leads better.

Trigger Links

Special links that make something happen when clicked. For example, by clicking one in an email, a user might get access to a special offer.

Blogs

Publish and manage content, engaging visitors with valuable insights.

Communities

Create a virtual space where people with similar interests can learn from each other and share ideas.

Summit

Websites

Features a website builder, allowing businesses to establish and maintain their online presence without needing coding skills.

Funnels

View the steps potential customers take before buying. See where customers might stop along the process, and find ways to keep them moving forward.

All Reporting

Offers comprehensive analytics and reporting tools for a deep dive into the effectiveness and ROI of various campaigns and strategies.

Proposals & Estimates

Quickly put together and share clear plans and cost estimates with clients

Memberships

Create and manage exclusive subscription-based content or services, offering a consistent revenue stream.

Affiliate Manager

Potential to create and oversee an affiliate marketing program, tracking referrals and commissions.

Invoice

Tools to generate and send billing statements to clients or customers.

Marketplace Apps

Find suitable apps offered inside our software to expand your software capabilities, fast tracking your business.